Leaking ceiling?

Ok for about a month now I'v brought it to my apartments attention that bubbles where forming in my ceiling! and that I suspect a leask and they need to send some4one to look at it. Iv took pictures showed them and their responce was were really7 swamped right now! so now my ceiling is leaking I call the after hour matnice guy and he says the same crap talking abut he will look at it but does not know when it will be fixed are they in the wrong isnt this not safe for my family/ what can I do or who can I call!